Testimonial: Margaret-Grace Brost of The Good Food Club

"I needed some confidence in how to better communicate with clients. I wanted to feel comfortable about stating my No's and my boundaries and kind - figuring out where those boundaries were. I felt like, "It's business, we have to take it al!" So that was definitely something that I had heard from Sabel and Hudson that I you would be able to help me with that. That was definitely like one of my bigger things I wanted to learn from you."

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Being Labeled “Gifted” as a Child Was Ridiculous & Mostly About Capitalist Compliance

"Smart" isn't quite the problem per se, it's our cultural valuation of "smart" at the expense of the "not-smart". Even at six it was obvious I'd done something very pleasing to the grownups in my life, so I went on to prove I was Smart for a chill K-through-12 years. I received straight A's, I participated in math and science contests, I beat the running year-long trivia game in fifth grade (record holder still, I believe), and assembled a few plaques and medals. Upon graduating high school I received a full ride scholarship in Engineering and got the Engineering degree. See - I'm Smart! People tell me so.

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How To Handle Clients Who Won’t Pay, Part 2

Entrepreneurs with poor boundaries end up being owed money often. It's stressful for them, of course. Inevitably they post to Facebook or socials, and complain. And then they get comments that are basically scorched earth strategy. Scorched earth strategy like: take down the website you built them! Threaten them with a lawyer! Tell them you're keeping their deposit and selling the artpiece to someone else! Something like that. That's the first place people go. Level up the aggression. That'll do it!

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How To Handle Clients Who Won’t Pay, Part 1

This isn't a strategy post about how to get paid. (I've taught many a class on this!) This is a pre-strategy post, on how to get your mind right about this kind of situation. Because again: if you're regularly having these problems, you need to change things with your business infrastructure. I'd need to ask you a series of questions about your operations, in order to figure out where you're going wrong.

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I Feel Weepy Over How Well My Students Did

Most the world doesn't understand entrepreneurs all that well, and most people really don't understand Creatives. That is to say: all of us have a Creative drive. But the class of people I call Creatives, are first and foremost innovative, driven, and deeply countercultural (even if they don't know this about themselves). So to take a little group of six to ten renegades (a word one of my students brought to class last night) and reign them into all the more rigorous standards of business-building - well, it's a challenge.

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“Your Worst Customers Create Your Best Policies”, Part 2

I'll bet you can't stump me with a client problem. If you're having them, you're probably not communicating your process and your Policies thoroughly and clearly. You also may not be delivering what you promise - or what the client might reasonably expect. You either kept things vague, or you wrote overly-wordy Policies. The former means you left things open to interpretation (and that won't work in your favor). The latter means that since you didn't focus (and write a tight, brief Policies clause) - you encouraged your clients not to focus, either.

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“Your Worst Customers Create Your Best Policies”, Part 1

In my experience, entrepreneurs who continuously complain about clients (or entrepreneurs who have the same problems with their clients, over and over) usually have some salient issue they are avoiding. Maybe they don't want to do their bookkeeping properly - they're intimidated or suspicious. Maybe they're still trying to prove Mummy or Daddy (or their ex) wrong, instead of turning inward to their OWN needs and impediments. Maybe they want to be Liked - or they want popularity, Followers or clout more than they want to run a sustainable business. Who knows!

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I’m Not Saying You Have To Quit Social Media But It Really Kind Of Sucks

We are constantly being sold to. Most our feed is now advertisements (however cleverly hidden), affiliate / sponsorship links, boosts, pages or products we aren't interested in. Meanwhile our own reach has plummeted. People aren't seeing our content! Worse - we're not seeing our friends' stuff, either!

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My Top Ten Freedoms As A Creative Entrepreneur

Last Saturday I took an excursion to Olympia with my oldest son, just because we wanted a roadtrip and some noodles. End of story. I didn't have to ask, I didn't have to worry about my schedule. I knew I had the time and knew I wanted the trip. I didn't have to "make up" work when I got home. I've programmed my life with a lot of fuck-off time. This is lovely for snack attacks and beach days and goof-offs - but it's also *indispensable* for supporting my partner's career, for getting our sons to campus or to doctor's appointments, for running errands, for taking our cat in for cancer surgery! There is a little bit of juggling now and then but my partner and I know there's always time we can make for the things we need.

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